Solutions / Stays & accommodationHow you operate

Sell rooms and beds.
Connect the stay to the experience.

Let guests choose accommodation with the correct occupancy and package. Carry the selection into room assignments, payment status and a clear arrival plan for your hosts.

Live room board
Ocean TwinPrivate room · 8–12 Sep · Ari + Robin
2/2assigned
Courtyard SinglePrivate room · 9–12 Sep · Jules
1/1assigned
The booking is the beginning

A room, a bed or a stay with activities included.

A private room and a shared-room place are different products. Explain the occupancy, price basis, dates and included experience before booking. Keep optional extra nights, activities and transfers with the stay so guests and hosts know what was purchased.

What needs to work together

A booking confirmation may describe a room category, while the host needs an actual assignment. The arrival time, dietary request and extra night should remain connected as the stay moves from sale to delivery.

Explore the connected platform
An example in practice

Coastal House Stay · 8–12 September

Ari and Robin book a private twin for four nights with an activity package. The sold room choice becomes a room assignment, then a handover with their arrival time and meal requirements.

  1. 01 / Choose

    The accommodation is clear

    Private twin · two guests · 8–12 September · four nights

  2. 02 / Reserve

    One stay, one booking

    Room + activity inclusions · Selected extras + payment schedule

  3. 03 / Prepare

    The practical stay details

    Arrival time + dietary needs · Contact + transfer request

  4. 04 / Welcome

    A room ready for the guests

    Room 04 · Ari + Robin · Check-in time + host instructions

How it works

From the booking to a team ready to deliver.

01

Describe the accommodation clearly

Offer private rooms, twin rooms or shared beds with the correct occupancy and pricing. Show the package inclusions and optional additions before the guest reserves.

02

Connect inventory to dates

Keep availability specific to the location and stay. Review changes against the room and bed structure so the hosting team can see what is occupied.

03

Prepare the room and welcome

Carry booked choices into assignments and rooming lists. Collect arrivals, transfers and useful guest requirements, then share the relevant details with the house team.

For the people delivering it

The details each role needs.

Room options

Room type · occupancy · price basis · package inclusions

Stay details

Dates · party · allocation · additional nights

Host handover

Arrivals · rooms · meals · practical guest notes

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • After booking

    Confirm the accommodation, occupancy and selected package.

  • Before arrival

    Collect travel information and outstanding guest requirements.

  • For check-in

    Send directions, access or meeting instructions and the host contact.

What the guest sees

A booking and preparation journey they can follow.

Guests know the accommodation they selected and can find check-in instructions, travel guidance and contacts before arriving.

What the operator sees

The booking and the work still to do.

Your team sees the link between the sold stay, assigned room and arrival plan rather than maintaining separate lists.

Practical questions

A few details before you start.

Can we sell beds in shared rooms?

Yes. Use a bed-based choice where that matches your accommodation, alongside private-room options.

Can the stay include activities?

Yes. Package the stay and experience together, while keeping optional extras clear.

Can accommodation have different packages?

Yes. Make the accommodation and experience inclusions clear in the booking, so your team can see both where the guest stays and what the stay includes.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

Request a demo
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