Solutions / Private groupsHow you operate

Book the private group.
Prepare every participant.

Manage a group trip or venue buyout with one clear booking arrangement and individual guest records. Keep the organiser, payments, rooming and shared itinerary connected.

BookingsPrivate Coastal Retreat
Lead guestBookingPayment
SBSofia Bennett12 guests · 16–20 OctoberConfirmedDeposit paid€1,800 received
The booking is the beginning

One organiser, with a whole group travelling.

A private retreat, team trip or group tour starts with agreed dates, capacity, rooms and inclusions. The organiser may pay on behalf of everyone, but dietary needs, travel plans and required documents still belong to individual participants.

What needs to work together

A lead contact can confirm the trip without knowing every person’s details. Your operation needs a way to prepare each participant while keeping the group booking, payer and itinerary together.

Explore the connected platform
An example in practice

Private Coastal Retreat · 16–20 October

A group organiser books a four-night retreat for twelve people. The payment arrangement stays with the group booking; each participant supplies the practical information for their room, meals and arrival.

  1. 01 / Agree

    A private group experience

    16–20 October · 12 people · Rooms + activities + inclusions

  2. 02 / Reserve

    A clear payer arrangement

    Lead organiser + group total · Deposit and balance dates agreed

  3. 03 / Prepare

    Twelve individual records

    Rooming + dietary requirements · Waivers + arrival details

  4. 04 / Deliver

    One coordinated group plan

    Host: rooming + arrivals · Organiser and guests: shared itinerary

How it works

From the booking to a team ready to deliver.

01

Agree the group experience

Set dates, capacity, accommodation, activities and inclusions for the group. Keep the main contact and payment arrangement clear.

02

Prepare each participant

The person booking is not always every person travelling. Collect the participant information, dietary needs, travel details and documents needed for the experience.

03

Share a practical group plan

Give the organiser a clear trip overview and the guests their useful itinerary and preparation steps. Hosts receive room assignments, arrivals and the relevant group details.

For the people delivering it

The details each role needs.

Organiser record

Lead contact · group dates · payment responsibility

Participants

Individual details · rooms · dietary needs · documents

Delivery

Shared itinerary · host briefing · transfers · guest resources

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • When confirmed

    Send the organiser the booking and payment summary.

  • During preparation

    Request the individual information and documents the trip requires.

  • Before the trip

    Share the programme, joining information and useful contacts.

What the guest sees

A booking and preparation journey they can follow.

The organiser can keep the trip together, while participants get a clear way to prepare and see the experience they are joining.

What the operator sees

The booking and the work still to do.

Your team works from one booking context with individual guest records, a useful rooming list and an itinerary for the group.

Practical questions

A few details before you start.

Can one person pay for everyone?

Configure the payer arrangement around the group booking while maintaining individual participant details.

Can we change participants before arrival?

Keep participant records and the booking together so substitutions and preparation can be reviewed with the current group.

Can the organiser pay while participants complete their own preparation?

Keep the payer arrangement with the group booking and maintain individual participant records for the preparation your experience needs. We configure the handoff during setup.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

Request a demo
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