Solutions / Group toursThe world you work in

Manage tour departures.
Prepare every traveller.

Keep the booking party, individual travellers, room choices, pickup points and guide itinerary connected. Run each tour from a current manifest and a clear payment picture.

Three compact travel bags wait beside a small tour van in a Portuguese courtyard.
The booking is the beginning

One booking party, several individual travellers.

Guests select a tour departure, choose a room arrangement and add optional excursions. One person may pay for the party, but each traveller still needs their own preparation record. Deposits, balance dates and joining information stay attached to the group’s actual departure.

What needs to work together

A last-minute participant change affects the manifest, rooming and pickup list. Working from separate versions makes it hard to know which guide or accommodation partner has the current information.

Explore the connected platform
An example in practice

Northern Coast Tour · 9–15 May

Riley books two places and a twin room, with a coastal boat excursion. Each traveller provides their own dietary and arrival details; the guide gets one departure manifest.

  1. 01 / Book

    Two tour places

    9–15 May · twin room · Add: coastal boat excursion

  2. 02 / Pay

    €2,700 party total

    €600 deposit received · €2,100 due 30 days before departure

  3. 03 / Prepare

    Two individual travellers

    Dietary needs + contact details · Pickup choice + arrival time

  4. 04 / Deliver

    A manifest the guide can use

    Travellers + pickups + excursions · Rooming list for each stop

How it works

From the booking to a team ready to deliver.

01

Give the group clear choices

Sell multiple tour departures with accommodation and optional activities. Keep the booking party together while collecting the details of each traveller for the manifest.

02

Connect the journey between places

Record arrival times, pickup locations and transfer requests. Add transport and accommodation to the itinerary, with meeting points and practical joining instructions.

03

Send guides a usable manifest

Give the guide their schedule, participants, relevant requirements and contact information. Keep rooming and service lists connected so a guest change can be reviewed in the right context.

For the people delivering it

The details each role needs.

Tour booking

Departure · participants · room choices · optional activities

Travel details

Pickup point · arrival time · transfers · meeting instructions

Guide handover

Manifest · daily itinerary · contacts · relevant documents

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • At confirmation

    Send the party summary and individual preparation steps.

  • Before the balance date

    Request payment if an amount remains outstanding.

  • Before the tour

    Send joining instructions and the current daily itinerary.

What the guest sees

A booking and preparation journey they can follow.

Travellers receive a clear booking summary, payment schedule and itinerary. Each participant can complete the information required for the trip.

What the operator sees

The booking and the work still to do.

Operations can review all departures and then open one group’s capacity, manifest, preparation and payment status. Guides get the practical page for their departure.

Practical questions

A few details before you start.

Can one person book for a group?

Yes. Keep a lead contact and payer while maintaining individual participant records.

Can pickup points vary by guest?

Yes. Collect the relevant choice or travel detail and include it in the pickup list and guest instructions.

Can we keep the lead payer separate from individual travellers?

Yes. Keep one booking and payment context while maintaining individual participant information for rooming, preparation and the guide manifest.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

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