No per-booking, per-departure or extra-team-member charges.
Included in your subscription
The full picture.
One connected toolkit for the guest journey and the people running it.
Bookings & sales
Direct online bookings
Enquiries and application approval
Rooms, beds and package options
Group bookings and individual guests
Extras and upgrades
Waitlists
Abandoned booking recovery
Payments & revenue
Deposits and full payments
Instalment schedules
Balance dates and reminders
Booking payment status
Payment and refund records
Revenue by departure and location
Guest experience
Custom intake forms
Dietary and travel information
Digital waivers and documents
Guest profiles and booking history
Private guest portal
Preparation and completion status
Itineraries & content
Shareable itinerary pages
Dedicated host and guide views
Daily schedules and meeting points
Destination and packing guides
Articles, FAQs and guest resources
Reusable trip content
Communications
Branded confirmation emails
Scheduled preparation messages
Payment and guest reminders
Pre-arrival information
Post-trip follow-up
Custom sequences and internal notifications
Team & operations
Unlimited team members
Unlimited locations and departures
Departure calendar and capacity
Rooming, arrivals and pickup lists
Roles and relevant team access
Internal notes, tasks and partner briefings
Websites & booking experiences
Branded hosted booking pages
Embedded booking experiences
Integration with your existing website
Custom booking flows
Tailored booking websites
Products and merchandise orders
API-powered experiences where needed
Setup & support
Free setup
Trip, package and room configuration
Payment and email setup
Migration assistance
Agreed custom implementation
Team onboarding and direct support
Marnie charges no booking commission or fees for adding team members, locations or departures. Payment processing and optional third-party services are separate. Your setup and custom implementation scope are agreed together.
Setup included
We help you get started.
01
Your booking flow
We configure your dates, packages, rooms, extras and payment schedules.
02
Your website & records
We connect the booking journey to your website and help bring your existing records across.
03
Your team
We set up guest forms and emails, walk your team through Marnie, and test the full journey.
All booking, payment, guest, communication, itinerary, content and operations capabilities, plus unlimited team members, departures and locations. Setup and the agreed website integration are included.
Can we pause our subscription in the off-season?
Yes. You can pause your Marnie subscription during the off-season and resume when you’re ready for the next season. We build around the way your business operates, including the months when you take a break. Talk to us about your seasonal schedule during setup.
Are there any payment processing fees?
Your payment provider charges its own processing fees. These are separate from the Marnie subscription.
Can we keep our existing website?
Yes. We connect Marnie to your existing website with hosted booking pages or a tailored booking flow. Website integration is included in setup.
Can guests pay a deposit?
Yes. Set deposits and balance dates for your departures. Track each booking’s payments and send balance reminders automatically.
What does setup include?
We configure your dates, packages, rooms, forms, emails and payment schedules, connect your website and help your team get started.
Is there a charge for more team members or locations?
No. Unlimited team members, locations and departures are included in the same monthly subscription.
Can we share itineraries with guests and hosts?
Yes. Give guests a dedicated page with the schedule, destination details and resources. Give hosts and guides a role-appropriate view with the relevant guests, arrivals, rooms and notes.
Can a small camp use Marnie?
Yes. Start with your booking journey and the information your team needs. We configure the setup with you, whether you run one house or several locations.
Let’s talk about your operation
Show us how your business works.
We’ll show you how Marnie brings your bookings, guests and team together.