Make the commitment clear
Publish the retreat dates, room choices and programme inclusions. Offer a deposit and instalments so guests can see the full payment schedule before booking. Keep waitlist interest when a room category fills.
Solutions / Wellness retreatsThe world you work inLet guests book the retreat,
Let guests book the retreat,
room and extras together.
Manage retreat dates, accommodation, deposits, participant questionnaires and arrival plans. Give your venue and facilitators the information they need before the retreat begins.
The booking is the beginning
A dated retreat with rooms and a programme.
Guests choose a retreat date, select a shared or private room and reserve their place with a deposit. Some add a treatment, extra night or transfer. Between booking and arrival, you need dietary requirements, relevant intake information and a clear picture of who has completed preparation.
What needs to work together
The venue needs meal counts and room assignments. A facilitator may need a participant questionnaire. Sending both the same spreadsheet creates unnecessary work and shares information with people who do not need it.
Explore the connected platformAn example in practice
Willow Wellness Retreat · 3–7 September
Alex reserves a private room for a four-night retreat and adds a massage. Their dietary details reach the kitchen; their programme questionnaire goes to the relevant facilitator.
- 01 / Book
Retreat + private room
3–7 September · four nights · Programme + optional massage
- 02 / Pay
€1,450 total
€400 deposit received · €1,050 due 28 days before arrival
- 03 / Prepare
Participant questionnaire
Dietary requirements + travel · Programme intake + required waiver
- 04 / Deliver
Prepare the venue and sessions
Kitchen: dietary counts · Facilitator: relevant intake + timetable
How it works
From the booking to a team ready to deliver.
Collect the information with care
Ask for dietary requirements, arrival plans and the relevant intake questions for your programme. Separate practical venue information from sensitive details that only an appropriate practitioner should access.
Prepare the programme and the venue
Create the daily itinerary with sessions, meals, accommodation and transfers. Share a guest guide with packing and preparation resources, and a host briefing with arrivals, rooms and responsibilities.
For the people delivering it
The details each role needs.
Accommodation
Private or shared room · room preference · stay dates
Preparation
Dietary needs · relevant intake · waiver completion · transfers
Programme
Session schedule · practitioner details · meal times · guest resources
Routine follow-through
Let the next step follow the booking.
Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.
After booking
Send the room and retreat summary, payment schedule and preparation link.
During preparation
Request the questionnaire and any outstanding documents.
Before arrival
Share directions, check-in time, packing guidance and the retreat programme.
What the guest sees
A booking and preparation journey they can follow.
Guests choose the retreat and room, reserve their place and complete preparation through one private link. Their itinerary explains the rhythm of the retreat and the practical details of arrival.
What the operator sees
The booking and the work still to do.
The venue receives rooms and meal requirements. Facilitators receive the programme and information relevant to their role. The operator can review capacity, waitlists, balances and incomplete preparation together.
Practical questions
A few details before you start.
Can we collect programme-specific intake information?
Yes. Ask only what your retreat needs and restrict sensitive information to the relevant people.
Can the room choice change the price?
Yes. Present accommodation and package prices clearly, with the selected stay carried into the booking and rooming list.
What happens when the retreat or a room category fills?
Keep a waitlist for the relevant date or room choice. When a suitable place opens, review the request and invite the guest to book.
Can Marnie connect to our existing website?
Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.
Show us how
your business works.
We’ll show you how Marnie brings your bookings,
guests and team together.