Solutions / Multi-location operatorsHow you operate

Run several destinations.
Keep every local team prepared.

Manage each location’s rooms, departures, guests and hosts from one workspace. Reuse the booking and preparation structure while keeping local instructions and responsibilities specific.

Destinations
PortugalEriceiraPortugal Surf Week14–21 June
MoroccoTaghazoutMorocco Surf Week7–14 November
The booking is the beginning

Shared business processes, different local operations.

Your Portugal camp and Morocco camp may sell similar weeks, but their accommodation, hosts, arrival points and itineraries are different. Guests need the details for the destination they chose. Owners need a combined view of the bookings, capacity and balances across both.

What needs to work together

Opening another destination should not mean another disconnected set of forms, spreadsheets and messages. Local teams need a focused departure view while the owner keeps track of the whole season.

Explore the connected platform
An example in practice

Portugal and Morocco · one surf camp business

One team manages departures in Ericeira and Taghazout. Booking and preparation follow the same structure; the local host, rooms, airport instructions and itinerary follow the location.

  1. 01 / Set up

    Two destination operations

    Ericeira · Taghazout · Own rooms, hosts and arrival points

  2. 02 / Sell

    The guest chooses a destination

    Local dates + accommodation · Booking and payment connected

  3. 03 / Prepare

    The correct local information

    Relevant itinerary + travel questions · Local host and meeting point

  4. 04 / Manage

    Local detail and a combined view

    Hosts: their arrivals + guests · Owner: capacity + payments + tasks

How it works

From the booking to a team ready to deliver.

01

Give each location its own setup

Keep room structures, available places, local arrival details and experience dates specific to the location. Guests should receive the instructions for the place they booked.

02

Reuse the work that should be shared

Use consistent booking choices, preparation questions, message sequences and resources, then adapt the details for each destination or team.

03

Keep local and business views connected

Hosts see their departures and relevant guest information. The owner can review bookings, capacity, payment status and preparation exceptions across the operation.

For the people delivering it

The details each role needs.

Local information

Rooms · hosts · meeting points · arrival instructions

Shared structure

Booking flow · forms · message sequences · resources

Business visibility

Departures · payments · capacity · outstanding tasks

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • After booking

    Send the selected destination and departure information.

  • Before travel

    Use the relevant preparation tasks and local joining instructions.

  • Across the business

    Follow each booking’s payment dates and outstanding requirements.

What the guest sees

A booking and preparation journey they can follow.

Guests have one clear booking and preparation journey with the correct local details and itinerary.

What the operator sees

The booking and the work still to do.

Local teams can focus on their own arrivals and trips while management keeps a view of the season across locations. Unlimited locations and team members are included.

Practical questions

A few details before you start.

Is pricing per location?

No. The $180 USD monthly subscription includes unlimited locations, team members and departures.

Can hosts be assigned to particular departures?

Yes. Give hosts the itinerary and guest information for the departures they deliver.

Can the business operate in more than one country?

Yes. Keep each destination’s locations, departures, hosts and guest instructions specific. We map the applicable payment and booking configuration during setup. Unlimited locations are included.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

Request a demo
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