Collect travel information
Ask for arrival time, meeting point, transport requests and relevant travel details through the guest’s preparation link.
Rooms & arrivals
Prepare rooming lists and airport pickups.
Bring pickup times, room assignments and practical guest requirements into the handover your hosts actually use.
Arrivals14–21 June
| Guest | Arrival | Transfer |
|---|---|---|
| Maya PatelOcean Twin | 14:30TP1023 · Lisbon | AssignedJo Costa |
- 01
Collect
Arrival and pickup details
- 02
Assign
Guest and room
- 03
Brief
Hosts and transfer partners
- 04
Welcome
A coordinated arrival
In a real operating workflow
Turn a travel answer into an arrival the host can prepare.
Maya and Leo land at 14:30 and have booked a transfer to the surf house. They are staying in room 04, and Maya is vegetarian. Keep the travel, stay and practical guest requirements together so the pickup and the welcome are coordinated.
- Maya + Leo · 2 guests
- Pickup planAirport · 14:30
- House handoverRoom 04 · Ocean twin
- Transfer selected
- Pickup plan2 seats + guest contact
- House handoverExpected at camp · 16:00
- Guest requirements
- Pickup planArrival information received
- House handover1 vegetarian meal
Arrival details come from guest records. Live transport tracking requires a specific integration.
How it works
Set it up for the way you operate.
Connect the stay
Keep the booked room and party together. Review room assignments and arrival days, especially when stays overlap or guests add extra nights.
Share practical lists
Prepare the pickup manifest and host briefing with names, times, room information and useful contacts. Keep restricted guest information out of general partner lists.
Marnie connects the routine steps
When travel details are submitted
Keep the arrival information with the stay, participant and purchased transfer.
For the team
Connect those details to pickup lists, rooming information and the host briefing.
Your team stays in control
Final assignments
Confirm rooms, pickup arrangements and the partner responsible for each arrival.
Day-of changes
Review late or changed travel details and coordinate any practical changes with the guest and team.
For the guest
What the guest sees.
Guests provide their travel details once and can find their meeting point, accommodation and contact information in their itinerary.
For your team
What your team sees.
Your team has a current arrival plan and can spot missing times, unassigned rooms and service requests before the day gets busy.
Part of the same operation
What happens around this step?
- Guest intake forms
Collect ability levels, dietary requirements, travel details and emergency contacts, then make the relevant answers useful to hosts, guides and partners.
↗ - Rooms & packages
Offer private rooms, shared beds and packages with clear inclusions. Connect what the guest books to capacity and the host’s rooming list.
↗ - Teams & hosts
Share itineraries, relevant guest details, rooms, arrivals and responsibilities with the people delivering the experience.
↗
Questions, answered
Practical questions about rooms & arrivals
Can we manage overlapping arrivals?
Yes. Keep each guest’s stay dates and arrival details attached to the booking and location.
Are flights tracked automatically?
Arrival details come from the guest record. Live airline or transport tracking requires a specific integration.
Show us how
your business works.
We’ll show you how Marnie brings your bookings,
guests and team together.