HELP CENTER

Start with the
way your operation works.

Practical guidance for configuration, guest preparation and the hosting handover.

Operator guide

Managing fixed-date departures

Set dates, capacity and booking choices, then keep the departure organised.

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Operator guide

How to structure deposits for retreats

Choose a deposit amount, set a balance date, and make the payment schedule clear.

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Operator guide

What information to collect before a trip

Collect the details your hosts need, without making the form longer than it needs to be.

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Operator guide

Building a better guest arrival flow

Connect room assignments, arrival times and guest details for a smoother check-in.

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Operator guide

How to reduce booking drop-off

Use clear checkout choices, waitlists and timely follow-ups to help guests book.

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Operator guide

Choosing the right booking workflow

Compare the booking experience, guest preparation and operations your business needs.

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Communications

How to automate pre-arrival emails

A simple email sequence that gives guests the right information before they travel.

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Business planning

How to launch a new retreat

Connect the offer, booking flow and guest preparation before opening your first date.

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Need help with your setup?

Work directly with the team on your departures, room choices, guest information and website connection.

hello@marniehq.com
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