Ask what helps you decide
Collect relevant experience, participant details and preferences for the trip. Keep the requested departure, room and party size attached to the application.
Solutions / Application & approval bookingHow you operateReview the guest’s application.
Review the guest’s application.
Then confirm their place.
Collect relevant experience, preferences and participant information before accepting a booking. Keep the requested departure, room and next steps with the application.
BookingsAlpine Walking Trip
| Lead guest | Booking | Payment |
|---|---|---|
| ACAlex Chen1 guest · 6–12 September | Awaiting approval | Not requested€0 received |
The booking is the beginning
A review before the commitment to book.
Some trips need an experience check; some retreats or creative programmes curate the group. The application should state what you are reviewing and what happens next. Keep the departure, party and accommodation preferences with the submission so acceptance can lead into payment and preparation.
What needs to work together
An application in a separate form leaves the team matching answers to room requests, capacity and email conversations. Review needs the trip context, then a clear route to confirmation for the accepted guest.
Explore the connected platformAn example in practice
Alpine Walking Trip · application to confirmed guest
Lea applies for the September departure and explains their walking experience. The team reviews the application against the trip and capacity, then invites payment for the accepted place.
- 01 / Apply
A specific trip request
6–12 September · room preference · Experience + relevant questions
- 02 / Review
A decision with context
Application + departure capacity · Clarify details or accept
- 03 / Confirm
An accepted place to reserve
Clear payment invitation · Confirmation follows your process
- 04 / Prepare
Continue the same guest journey
Required forms + documents · Travel details + guest itinerary
How it works
From the booking to a team ready to deliver.
Review with the team
Use the application alongside capacity and the guest’s information. Decide whether to accept, request more information or suggest a different departure.
Move accepted guests into preparation
Send the approved guest a clear route to pay and confirm. Once the booking is in place, the same record continues into forms, documents, messages and the itinerary.
For the people delivering it
The details each role needs.
Application
Experience · goals · party size · room preference
Review
Departure capacity · relevant requirements · internal notes
Confirmation
Payment invitation · booking status · preparation tasks
Routine follow-through
Let the next step follow the booking.
Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.
After submission
Acknowledge the application and explain the review step.
After acceptance
Send the payment invitation and relevant booking information.
Once confirmed
Continue with the normal preparation and departure messages.
What the guest sees
A booking and preparation journey they can follow.
Guests understand that the trip involves an application and know the next step once the team has reviewed it.
What the operator sees
The booking and the work still to do.
Your team can review fit without losing booking context, then connect the accepted guest to payment and the normal preparation workflow.
Practical questions
A few details before you start.
Can we ask for more information before accepting?
Yes. Keep the application and guest context together while the team clarifies the relevant details.
Does an application guarantee a place?
No. Make the review stage clear; the booking becomes confirmed through your approval and payment process.
Can an application be accepted without immediately becoming a confirmed booking?
Yes. Keep review and confirmation distinct. Explain the payment and confirmation steps clearly to the guest, with the approved application connected to the booking journey.
Can Marnie connect to our existing website?
Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.
Show us how
your business works.
We’ll show you how Marnie brings your bookings,
guests and team together.