Team & operations

Coordinate hosts, partners and locations in one workspace.

Connect the people delivering the experience with their dates, guests and responsibilities. Keep local operating detail intact while the owner can review the whole business.

Hosts & responsibilitiesPortugal Surf Week
JCJo CostaLocal hostRooms & arrivals
LMLea MorganGuest hostProgramme & group
From customer choice to team delivery

How the work stays connected.

  1. 01

    Assign the people

    Internal staff, guides, hosts, venues and service partners.

  2. 02

    Share relevant context

    Itineraries, guest requirements, rooms, arrivals and tasks.

  3. 03

    Keep the business connected

    Local departures and shared oversight in one operation.

Example operating model

A multi-location surf camp needs both local and business views.

Portugal’s host needs the guests arriving in Ericeira. Morocco’s team needs the Taghazout rooming list and local airport instructions. The operator needs bookings, payments and preparation exceptions across both destinations.

Ericeira · Portugal
Local setupOcean twins + shared beds · Lisbon arrival guide
Departure teamJo · house host + surf coaches
Taghazout · Morocco
Local setupCourtyard rooms · Agadir arrival guide
Departure teamLea · house host + local instructors
Business view
Local setupBookings + payments + capacity + exceptions
Departure teamOwner / operations team

Fictional operating example. Unlimited locations and team members are included in the subscription.

Explore team & operations

The tools for this part of the business.

For the guest

For the guest.

Guests deal with a team that has the practical details they supplied and knows the experience and destination they booked.

For your team

For the people running the trip.

Hosts focus on their departures. Your operations team can review local preparation, responsibilities and the broader booking and payment picture.

Configured with your business

Start with your actual operating model.

Setup and the agreed website integration are included. We work through the details with your team before guests use the flow.

People and roles
Who needs access and which information they need.
Local setup
Rooms, hosts, arrival instructions and destination resources.
Partner responsibilities
The services and handovers agreed for each departure.
See the whole system

From a surf camp website to the host’s arrival plan.

Follow a new multi-destination surf camp through the connected booking, payment, preparation and operating journey.

Explore the surf camp project
Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

Request a demo
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