Solutions / Multi-service experiencesHow you operate

Sell the extras.
Give every provider the details.

Connect transfers, equipment, extra sessions and upgrades to the booking and the person using them. Prepare the service list from the guest’s actual selections.

Booking extrasMN-1042
Airport transfer2 seats€30 per person
− 2 +
The booking is the beginning

One experience, with several services to deliver.

A camp package might include accommodation and coaching, then offer airport pickup, board rental and a private session. Guests need to see what is included, what costs extra and how the full price changes. Each purchased service needs a participant, timing and a responsible person.

What needs to work together

An airport transfer is not ready to deliver because someone paid for it. The driver still needs an arrival time, pickup count and contact. Equipment hire may need a size, and a private session needs a participant and instructor.

Explore the connected platform
An example in practice

Coastal Experience Week · selected services

Avery books the core week and adds a transfer, board rental and an extra session. Those selections remain with the booking and become focused handovers for the relevant providers.

  1. 01 / Choose

    A complete order

    Core week + transfer · Board rental + extra session

  2. 02 / Pay

    A clear combined price

    Included items and extras separated · Booking payment status retained

  3. 03 / Prepare

    Make each service usable

    Transfer: arrival + passenger count · Rental: requirements · session: guest

  4. 04 / Deliver

    A list for each provider

    Driver: pickup · coach: session · Equipment team: rental request

How it works

From the booking to a team ready to deliver.

01

Build the package and additions

Decide what belongs in the core experience and what the guest can add. Show quantities and prices clearly, with selections kept on the booking.

02

Ask the service-specific questions

A transfer needs an arrival time; equipment may need a size or ability level; a session needs a participant. Collect the details that make the purchase usable.

03

Prepare the service handover

Give each team or partner a focused list of what was purchased and for whom. Add the relevant activity or transfer to the guest itinerary and team schedule.

For the people delivering it

The details each role needs.

Core experience

Stay · activities · meals · included equipment

Optional services

Transfers · upgrades · extra sessions · rental

Delivery details

Participant · timing · requirements · responsible partner

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • When booked

    Confirm the core package and every selected addition.

  • Before delivery

    Request the information needed for the selected services.

  • Before arrival

    Include useful service and meeting information in the itinerary.

What the guest sees

A booking and preparation journey they can follow.

Guests can arrange the useful additions while booking and see them in the trip information, without starting several separate conversations.

What the operator sees

The booking and the work still to do.

Your team can prepare the equipment, transfer or session list and identify who is responsible for each service.

Practical questions

A few details before you start.

Can third parties deliver extras?

Yes. Share the relevant booking and participant information with the service partner.

Can different experiences offer different additions?

Yes. Keep extras relevant to the trip or package instead of presenting every service to every guest.

Can we offer different extras on different experiences?

Yes. Keep the available additions relevant to the experience or package. The team can then prepare the services actually selected by that departure’s guests.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

Request a demo
Read our cookie policy