Set rules for the experience
Choose deposit or full-payment booking and set balance dates around the departure. Keep the schedule visible before the guest reserves.
Deposits & payment plans
Take deposits and collect the remaining balance.
Collect a deposit, split the remaining balance into instalments and keep every payment attached to the reservation.
PaymentMN-1042
Paid€300
Balance due€900Due 14 May
Deposit receivedPay balance →
- 01
Reserve
Deposit or full payment
- 02
Schedule
Amounts and due dates
- 03
Remind
A timely payment link
- 04
Reconcile
Payments and refunds
In a real operating workflow
A clear payment plan from the day a guest books.
A €1,200 surf week can be reserved with a €300 deposit, followed by two €450 instalments. The guest sees the amount due now and the future dates. Your team sees money already collected separately from the amount still outstanding.
- At booking
- Amount€300
- StatusDeposit received
- 14 May
- Amount€450
- StatusScheduled
- 1 June
- Amount€450
- StatusScheduled
Example schedule: €300 collected + €900 outstanding = €1,200 booking value.
How it works
Set it up for the way you operate.
Keep a complete payment record
See successful payments, outstanding amounts and refunds against the booking. Distinguish a scheduled payment from money that has actually arrived.
Connect payments to the next step
Use the payment state in confirmations and reminders. Review remaining balances before departure and open the guest record when a question needs a personal response.
Marnie connects the routine steps
After payment
Keep the payment record and remaining amount connected to the reservation.
As a due date approaches
Use the booking’s payment schedule and outstanding state for the relevant balance reminders.
Your team stays in control
Payment structure
Set a deposit, full payment or an instalment schedule that suits the experience.
Changes and exceptions
Review booking changes, refunds and guest questions with the current payment record in view.
For the guest
What the guest sees.
Guests know what they pay today and when the rest is due. Their private booking page provides the next payment step and current balance.
For your team
What your team sees.
Your team can open a booking, departure or location to review collected and outstanding amounts without matching separate payment links.
Part of the same operation
What happens around this step?
- Payment reminders
Use the actual amount due and the booking’s payment schedule to send useful reminders without drafting every email yourself.
↗ - Payments & revenue visibility
Review booking value, collected payments, outstanding balances and capacity across departures and locations.
↗ - Guest portal
Give guests a place to check their booking, make payments, complete preparation and open their itinerary.
↗
Questions, answered
Practical questions about deposits & payment plans
Are payment-provider fees included?
Payment-provider processing fees are separate from Marnie’s $180 USD subscription. Marnie takes 0% booking commission.
Does a reminder charge the guest automatically?
A reminder asks the guest to make the next payment. It is distinct from an authorised scheduled charge.
Show us how
your business works.
We’ll show you how Marnie brings your bookings,
guests and team together.