Solutions / Flexible arrivalsHow you operate

Book different stay dates.
Coordinate every arrival.

Manage guests who check in on different days and stay for different lengths of time. Keep accommodation, packages, payments and arrival details connected to the actual stay.

Live room board
Ocean TwinPrivate room · 8–13 Jun · Noor + Alex
2/2assigned
Garden SharedShared beds · 9–14 Jun · 3 guests
3/4assigned
The booking is the beginning

Overlapping stays with different start and end dates.

A guest chooses arrival, departure and duration rather than joining a single fixed week. Rooms or beds need to match those dates. Lessons, rental, transfers and preparation then follow the guest’s own stay, alongside everyone else arriving that week.

What needs to work together

A weekly guest list is not enough when one person leaves on Tuesday and another arrives on Wednesday. Hosts need the daily picture: checking in, staying, leaving and any room or pickup arrangements.

Explore the connected platform
An example in practice

Flexible Surf Stay · 8–13 June

Noor books five nights while other guests arrive over the weekend. Their room allocation and airport pickup follow their dates; the house team sees the change in its daily arrival and rooming view.

  1. 01 / Choose

    Five nights, selected dates

    8 June check-in · 13 June check-out · Shared bed + lesson package

  2. 02 / Reserve

    A stay-specific booking

    Availability follows the stay · Payment schedule on the reservation

  3. 03 / Prepare

    This guest’s arrival

    8 June · arrival time + transfer · Forms + waiver + equipment needs

  4. 04 / Host

    The daily house view

    Who arrives, stays and leaves · Rooms + services + practical notes

How it works

From the booking to a team ready to deliver.

01

Start with the stay dates

Let the booking reflect arrival, departure and duration. Connect room or bed availability to the actual stay rather than treat every guest as part of the same week.

02

Fit services around the guest

Keep the selected package, lessons, equipment and transfers attached to the stay. Collect arrival information early enough for the host to prepare.

03

Prepare a daily operating picture

See who is checking in, staying and leaving. Share the relevant rooming and arrival information with the host, with guest instructions and itinerary details suited to their dates.

For the people delivering it

The details each role needs.

Stay record

Check-in · check-out · duration · room or bed

Guest services

Package · lessons · rental · arrival transfer

Daily handover

Arrivals · departures · room allocation · outstanding details

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • At confirmation

    Send the stay dates, selected services and payment information.

  • Before check-in

    Request missing travel and preparation details for this guest.

  • For arrival

    Send the location’s check-in instructions and guest itinerary.

What the guest sees

A booking and preparation journey they can follow.

Guests book the dates and duration that fit their travel, then see the stay, payment and preparation information relevant to them.

What the operator sees

The booking and the work still to do.

Hosts can prepare for each arrival and room change. The operator keeps bookings and capacity connected across overlapping stays.

Practical questions

A few details before you start.

Can stays overlap?

Yes. Keep capacity and room allocation tied to stay dates, with arrivals and departures visible for the team.

Can we also run fixed-date weeks?

Yes. Configure the appropriate booking model for each experience while keeping guest and payment records together.

Can flexible stays and fixed-date camps live in the same business?

Yes. Use the booking model that fits each experience and retain the guest, payment and operating records in the same workspace.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

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