Guest portal

Give guests one place for booking and preparation.

Give guests a place to check their booking, make payments, complete preparation and open their itinerary.

Portugal Surf Week

14–21 June
Trip readiness100%

Next steps

Add arrival detailsTP1023 · 14:30
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Sign your surf waiverSigned and securely stored
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  1. 01

    Confirm

    Send the guest link

  2. 02

    Pay

    Review the remaining balance

  3. 03

    Prepare

    Complete individual tasks

  4. 04

    Travel

    Open the itinerary

In a real operating workflow

The booking link stays useful after the confirmation email.

Maya needs to check her room, pay the next instalment, complete her form and find the airport meeting point. A private guest page brings those steps together around her booking, so she can return to the current information on her phone.

Booking
What Maya can doReview dates, participants, stay and selected extras
Payments
What Maya can doSee €300 received and the next €450 instalment
Preparation
What Maya can doComplete guest details and the activity waiver
Trip information
What Maya can doOpen itinerary, packing guide and arrival instructions

A private booking page serves the confirmed guest. The public trip page helps sell the experience.

How it works

Set it up for the way you operate.

01

Make the booking clear

Show the departure, participants, selected accommodation and extras. Keep the current payment state and remaining amount visible.

02

Give each guest a next step

Connect required information and documents to preparation. The guest can see what needs doing without asking your team to resend several links.

03

Connect the experience itself

Open the itinerary, destination guide, packing information and meeting point from the same place. Practical content remains available as departure approaches.

Marnie connects the routine steps

After confirmation

Connect the guest link to the booking, payment schedule and participant requirements.

As the trip approaches

Keep preparation state and linked trip resources together for the guest’s return visits.

Your team stays in control

The guest’s next steps

Configure what information and documents the trip needs, with clear deadlines and instructions.

The experience information

Prepare the itinerary, destination resources, meeting point and useful contacts.

For the guest

What the guest sees.

A private booking link becomes the place to return to before travel. Guests can prepare at their own pace and find the details on a phone.

For your team

What your team sees.

Your team sees the same booking context and completion state, so answering a question starts with the record rather than a search through email.

Part of the same operation

What happens around this step?

  1. Shareable itineraries

    Create a dedicated experience page for guests, hosts, guides and trip leaders, with the schedule and information each person needs.

  2. Deposits & payment plans

    Collect a deposit, split the remaining balance into instalments and keep every payment attached to the reservation.

  3. Guest preparation

    Bring forms, waivers, payments and travel details into one preparation view for every departure.

Questions, answered

Practical questions about guest portal

Is this a public trip sales page?

The guest portal is private to the booking. A public experience page can help sell a trip; the private page contains the guest’s booking and preparation.

Does it work on mobile?

Yes. Guests can return to the booking and trip information on their phone, including while preparing to travel.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

Request a demo
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