Separate the stay from the package
Explain the room or bed, the number of guests and what the experience includes. Keep the price basis clear so a shared-room place is not confused with a whole private room.
Solutions / Rooms, packages & extrasHow you operateMake the room and package clear.
Make the room and package clear.
Carry every choice into delivery.
Let guests choose a room or shared bed, an experience package and useful extras in one booking. Keep occupancy, inclusions, price and operational requirements easy to understand.
Live room board
Ocean TwinPrivate room · Surf & Stay · Maya + Leo
2/2assignedGarden SharedShared beds · Surf & Stay · 3 guests
3/4assignedThe booking is the beginning
Accommodation, package and extras are separate choices.
A guest might want a shared bed with coaching, while a couple wants a private room with a stay-only package. The price basis and inclusions should be visible at the moment of choice. What they buy should then become the rooming and service information your team uses.
What needs to work together
If room choice, package and extras live in separate forms, the operator has to reconstruct what each guest paid for. Marnie keeps the combination attached to the reservation.
Explore the connected platformAn example in practice
Surf & Stay · accommodation and package choices
Maya and Leo choose a private twin, a coaching package and one airport pickup. The host can see the accommodation; the coach and transfer partner can see the selected services.
- 01 / Choose
A room for two
Private twin · two occupants · Price basis and capacity explained
- 02 / Build
The experience package
Coaching included · one transfer · Total and deposit visible together
- 03 / Prepare
Information for the selection
Individual ability and waiver details · Arrival time for the pickup
- 04 / Deliver
One purchase, useful handovers
Host: twin room · coach: participants · Transfer partner: pickup details
How it works
From the booking to a team ready to deliver.
Offer useful extras
Let guests add equipment, transfers or additional sessions where relevant. Collect the information those services need and show how they change the total.
Carry the choice into operations
Use the reservation to prepare room assignments, equipment lists and partner handovers. The guest itinerary retains the practical details of what was booked.
For the people delivering it
The details each role needs.
Accommodation
Private rooms · shared beds · party size · occupancy
Package
Activities · meals · equipment · included services
Extras
Transfer · rental · upgrade · additional session
Routine follow-through
Let the next step follow the booking.
Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.
At confirmation
Repeat the actual room, package, inclusions and extras selected.
Before arrival
Ask for the guest and service information needed for that booking.
For the trip
Share the itinerary and practical details alongside the guest’s selections.
What the guest sees
A booking and preparation journey they can follow.
Guests can compare the options, understand the full price and find their chosen stay and services after booking.
What the operator sees
The booking and the work still to do.
Your team sees the combination the guest actually purchased and can prepare each part without reconstructing it from a form and payment receipt.
Practical questions
A few details before you start.
Can we have several packages for the same dates?
Yes. Present the packages and their inclusions for the relevant departure, with accommodation choices where appropriate.
Does the room choice reach the host?
Yes. Carry the booked stay into the room allocation and arrival handover.
How do guests know whether they are buying a room or a bed?
Set the accommodation choice, occupancy and price basis around your inventory. Make the selection clear before payment, then retain it in the booking and rooming view.
Can Marnie connect to our existing website?
Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.
Show us how
your business works.
We’ll show you how Marnie brings your bookings,
guests and team together.