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Sell the activity.
Prepare the people delivering it.

Manage dated activities, participant details, equipment, waivers and optional services. Give guests clear joining instructions and instructors a useful list for each session or departure.

A seafoam kayak cockpit, rope, paddles and flotation vests wait at a coastal launch rack.
The booking is the beginning

Dated sessions, departures or activity packages.

An activity booking needs a date, participant count, clear inclusions and capacity. Your guests may add equipment hire, transport or another session. Whether the activity stands alone or belongs to a longer trip, those selections need to reach the person delivering it.

What needs to work together

The booking lead is not always every participant. Equipment, ability and waiver status need to be attached to individuals so the instructor can prepare the session without reconstructing a group from messages.

Explore the connected platform
An example in practice

Coastal Kayak Day · 22 August

Jamie books three places and a meeting-point transfer. The operator collects individual participant details and required documents, then prepares the guide’s list and the driver’s pickup information.

  1. 01 / Book

    Three activity places

    22 August · guided coastal kayak · Add: meeting-point transfer

  2. 02 / Pay

    A clear booking total

    Activity + selected services · Payment status linked to the booking

  3. 03 / Prepare

    Each participant, ready

    Experience + equipment requirements · Required waiver + contact details

  4. 04 / Deliver

    A session-ready list

    Guide: participants + equipment · Driver: pickup count + meeting point

How it works

From the booking to a team ready to deliver.

01

Sell a clear activity package

Present the date, capacity, inclusions and any optional additions. Let guests choose the experience and services together, with the booking tied to the relevant departure.

02

Collect the information for delivery

Ask for the participant details, ability, equipment preferences and documents that matter to that activity. Track each person rather than only the group’s lead contact.

03

Give the delivery team a useful list

Share the schedule, meeting point, participant list and service selections. Keep the guest’s practical instructions close to their itinerary and booking.

For the people delivering it

The details each role needs.

Booking

Date · participants · capacity · package and extras

Preparation

Ability · equipment · waiver · relevant requirements

Delivery

Instructor list · meeting point · schedule · service handover

Routine follow-through

Let the next step follow the booking.

Configure messages around confirmation, payment due dates and arrival. Your team can focus on the guests and tasks that still need attention.

  • When confirmed

    Send the activity, selected extras and participant preparation link.

  • Before the session

    Request incomplete information and required documents.

  • Before meeting

    Share the meeting point, what to bring and instructor contact.

What the guest sees

A booking and preparation journey they can follow.

Guests know where to go, what is provided and what they need to bring, with a clear route to complete preparation before the activity.

What the operator sees

The booking and the work still to do.

Your team can see participant counts, equipment and outstanding details in the same context as the activity they are delivering.

Practical questions

A few details before you start.

Can we include activities within a longer trip?

Yes. Keep package inclusions and optional activities connected to the departure and guest itinerary.

Can different partners fulfil different services?

Yes. Prepare a focused list and briefing for each service partner.

Can the same activity be sold on its own and as part of a longer trip?

Yes. Configure the relevant experience and inclusions, with optional services connected to the booking and the guest itinerary.

Can Marnie connect to our existing website?

Yes. Use a branded booking link, an embedded journey or an agreed custom integration. We map your booking model, configure the trips, payments, forms and messages, and help connect your website during free setup.

Let’s talk about your operation

Show us how
your business works.

We’ll show you how Marnie brings your bookings,
guests and team together.

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